Privacy Policy
1. Introduction
This Privacy Policy ("Policy") is designed to inform you about the practices of The Green Clothing Company ("we," "our," "us," or "the Company") regarding the collection, use, disclosure, and protection of personal information. As a provider of sustainability strategies and eco-friendly merchandising to businesses, we are committed to safeguarding the privacy of our clients, website visitors, and all individuals who interact with our company.
This Policy applies to all personal information collected through our website, www.thegreenclothing.com, as well as through our offline business operations, including but not limited to consultations, events, and direct communications.
We encourage you to read this Policy carefully to understand our practices regarding your personal information and how we will treat it. By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
2. Definitions
For the purposes of this Policy:
- "Personal Information" refers to any information relating to an identified or identifiable natural person.
- "Processing" means any operation performed on personal data, whether or not by automated means.
- "Data Subject" refers to the individual to whom the personal information relates.
- "Data Controller" refers to The Green Clothing Company, which determines the purposes and means of processing personal data.
- "Data Processor" refers to any natural or legal person who processes personal data on behalf of the Data Controller.
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information:
a) Identity Data:
- First name and last name
- Job title and company name (for business clients)
- Date of birth (when required for age verification)
b) Contact Data:
- Email address
- Telephone numbers (mobile and/or landline)
- Postal address (including billing and shipping addresses)
- Social media handles (if you choose to connect with us via social platforms)
c) Financial Data:
- Bank account details (for business transactions)
- Payment card details (processed securely through third-party payment processors)
d) Transaction Data:
- Details about payments to and from you
- Other details of products and services you have purchased from us
e) Technical Data:
- Internet Protocol (IP) address
- Browser type and version
- Time zone setting and location
- Browser plug-in types and versions
- Operating system and platform
- Device information (type of device, unique device identifiers)
f) Profile Data:
- Your username and password (if you create an account)
- Your interests and preferences
- Feedback and survey responses
g) Usage Data:
- Information about how you use our website, products, and services
- Pages visited and time spent on each page
- Links clicked and products viewed
h) Marketing and Communications Data:
- Your preferences in receiving marketing from us and our third parties
- Your communication preferences
3.2 Special Categories of Personal Data
We do not intentionally collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). However, if you voluntarily provide such information in the course of your interactions with us, we will process it in accordance with this Policy and applicable law.
3.3 Aggregated Data
We also collect, use, and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
4. How We Collect Your Information
We use different methods to collect data from and about you, including:
4.1 Direct Interactions
You may provide us with your personal information when you:
a) Fill out forms on our website, including but not limited to:
- Contact forms
- Newsletter subscription forms
- Product inquiry forms
- Sustainability assessment questionnaires
b) Create an account on our website
c) Purchase a product or service
d) Request marketing materials to be sent to you
e) Enter a competition, promotion, or survey
f) Provide feedback or contact us
4.2 Automated Technologies or Interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for further details.
4.3 Third Parties or Publicly Available Sources
We may receive personal data about you from various third parties and public sources, such as:
a) Analytics providers (e.g., Google Analytics)
b) Advertising networks
c) Search information providers
d) Identity and Contact Data from publicly available sources (e.g., company registries, professional networking sites)
5. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
5.1 Provision of Services
a) To provide and maintain our services
b) To process and fulfill your orders, including payment processing and delivery
c) To manage your account and provide you with customer support
d) To communicate with you about your account, orders, or requests
5.2 Improvement and Development
a) To analyze and improve our website, products, and services
b) To develop new products, services, or features
c) To conduct research and analysis to enhance our offerings
5.3 Marketing and Communication
a) To send you marketing communications about our products and services
b) To inform you about changes to our terms or privacy policy
c) To ask you to leave a review or take a survey
d) To deliver relevant website content and advertisements to you
5.4 Legal and Security
a) To detect, prevent, and address technical issues, fraud, or other illegal activities
b) To comply with legal obligations and respond to legal requests
c) To enforce our terms of service and other policies
5.5 Personalization
a) To personalize your experience on our website
b) To recommend products or services that may be of interest to you
c) To measure or understand the effectiveness of the advertising we serve to you
6. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
6.1 Consent
We may process your data based on your consent, which you can withdraw at any time. This applies, for example, to marketing communications or cookie usage for non-essential purposes.
6.2 Contractual Necessity
Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract. This applies to processing necessary to provide our services or products to you.
6.3 Legal Obligation
Processing is necessary for compliance with a legal obligation to which we are subject. This may include, for example, maintaining records for tax purposes.
6.4 Legitimate Interests
Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include:
a) Improving and developing our products and services
b) Protecting our business from fraud and other illegal activities
c) Understanding how our customers use our products and services
7. Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
7.1 Service Providers
We may share your data with third-party service providers who perform services on our behalf, such as:
a) Hosting and maintenance providers
b) Payment processors
c) Shipping and logistics providers
d) Customer service and support providers
e) Marketing and advertising partners
f) Analytics providers
These service providers are obligated to protect your personal information and are restricted from using it for any purpose other than to provide services for us.
7.2 Business Partners
We may share your information with our business partners who offer products or services jointly with us or assist us in providing our services to you.
7.3 Affiliates and Subsidiaries
We may share your information with our affiliates and subsidiaries for business purposes such as internal administration, promoting our products and services, and providing you with our services.
7.4 Legal and Regulatory Authorities
We may disclose your personal information to legal and regulatory authorities, law enforcement agencies, or other third parties as required by applicable law, regulation, or legal process.
7.5 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
7.6 With Your Consent
We may share your personal information with other third parties with your consent or at your direction.
We do not sell your personal information to third parties.
8. International Data Transfers
We may transfer your personal information to countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include:
a) Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
b) Implementing standard contractual clauses approved by the European Commission
c) Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
9. Data Security
We have implemented appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. These measures include:
a) Encryption of data in transit and at rest
b) Regular security assessments and penetration testing
c) Access controls and authentication procedures
d) Regular backup procedures
e) Employee training on data protection and security practices
f) Physical security measures for our facilities
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
10. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
a) The amount, nature, and sensitivity of the personal data
b) The potential risk of harm from unauthorized use or disclosure of your personal data
c) The purposes for which we process your personal data
d) Whether we can achieve those purposes through other means
e) The applicable legal requirements
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
11. Your Rights
Depending on your location and applicable laws, you may have the following rights with regard to your personal information:
11.1 Access
You have the right to request access to your personal information that we hold about you.
11.2 Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
11.3 Erasure
You have the right to request that we erase your personal information in certain circumstances.
11.4 Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances.
11.5 Data Portability
You have the right to receive a copy of your personal information in a structured, machine-readable format and to transmit that information to another controller.
11.6 Objection
You have the right to object to our processing of your personal information in certain circumstances.
11.7 Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section of this Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
12. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, why we use them, and how you can control cookies, please see our Cookie Policy.
13. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
14. Third-Party Links and Services
Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Privacy Policy was last updated by checking the "Last updated" date displayed at the top of this Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
The Green Clothing Company
Email: info@thegreenclothing.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.